***********ARCHIVED POSTS************
I'm just going to post the links to various forums and some other sites and information. People are getting quiet. Maybe that means service is good or service is crap and they are unwilling to fight for whats right. People thought they were getting one thing, as per advertising, and then got something else. Some people have even shelled out even more money for a dial up account for 'Prime Time'(Wildblue and Xplornet. Telesat is the satellite provider for both. With Hughesnet satellites for KU and Spaceway3 KA band).
Read through them. Make up your mind on whether to leave stable dial-up and try something that 'advertises' as faster. Or just save your money and send many letters to the government to get 'Wireline' internet to your house or business. Wireless or satellite is not always the best solution. Many small communities could be hooked up for a low price(government grants well spent), leaving the remote homes to get some type of wireless internet.
Do these government grants ever get checked up on? Does the government just give out the money to whatever ISP and thats it? The money is meant for 'high speed' internet. What if the speeds are good for a short time and then slow down? Does the government come back with more money? Or does the government say "No more new users on your system until you find more money for more bandwidth." ? Some government grants just keep ISP's from going broke. A couple more years of life, unless some foolish investor comes in and disposes of his cash in to the system that needs major upgrades from the Mom and Pop operation that started it all.
Xplornet thread from the beginning.
http://www.digitalhome.ca/forum/showthread.php?s=5ad051bcc616d5c853177e3717db115c&t=47143
http://www.digitalhome.ca/forum/forumdisplay.php?f=28
http://www.testmy.net/b-109
http://wildblue.cc/wbforums/index.php
http://www.dslreports.com/forum/cover,2584
And a new one that is run by WildBlue satellite internet, for WildBlue customers.
http://www.wildblueworld.com/forum/
And the Nova Scotia Government details link...
http://gov.ns.ca/econ/broadband/
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Internet Law Blog
http://www.michaelgeist.ca/
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http://news.cnet.com/8301-10784_3-9898118-7.html?part=rss&subj=news&tag=2547-1_3-0-20
• 200Kbps speeds are no longer considered "broadband." Until this point, the FCC has considered any service that produces 200Kbps speeds in the upload or download direction to be "high speed." With Wednesday's vote, that methodology is no more. Now, 768Kbps, which is the entry-level speed offered by major DSL providers like Verizon, will be considered the low end of "basic broadband," a range that extends to under 1.5Mbps.
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Reliable Speed test. Based in Dallas Texas and will give you a very accurate result. Don't be fooled, with the excuse that your posted Xplornet(or other ISP) speed is only good from your system to the Xplornet server. You surf the internet.
http://www.testmy.net/tools/test/d_load.php
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EDIT: January 14 2009... Note that since OpenSRS has had another failure on Cluster 'A', which is what Xplornet users were on. Xplornet has informed customers that they will no longer be the provider of the outsourced email service. About 3 firmware upgrades failed, causing outages from one day to one week,, Over about 8 months time..
EDIT: Jan 16 2009.... OpenSRS problems were caused by 'Undiagnosed Hardware failures on Cluster 'A''. Resulting in the tested Firmware causing the crashes on Cluster 'A'.
Xplornet outsourced Email service.
http://services.tucows.com/services/email/
EDIT:: New link to outsourced email service.
http://opensrs.com/email/
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When you call in to support. Your computer or router will be blamed for any problem you are having with the ISP's system. The support agent must waste a half hour of your time(according to their script) , by having you reboot all your equipment and disconnect any routers. Plus doing at least 4 speed tests over 24 hours. . . . This is too blame you for the ISP's slow performance and to get you to stop calling, as per the ISP's that have problems giving customers what the customer thought they had bought in the first place, according to advertising.
The Cable internet industry has made extra bandwidth allowances on their networks for when everyone comes home and then gets on the internet connection at once. So you could roughly figure that 70% to 80% of users could be online at once, at full bandwidth.
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Satellite users.
Carrier 'A' for VOIP, gaming(Standard satellite Lag), online banking, etc.
Carrier 'B' is DAMA controlled and has big Lag times and higher traffic shaping to slow you down.
DAMA from Viasat allows more users on to the system. and DAMA does not play well with various internet protocols , as it constantly releases your ' Standby bandwidth', Meaning longer ping times.
http://en.wikipedia.org/wiki/Demand_Assigned_Multiple_Access
Demand Assigned Multiple Access (DAMA) is a technology used to assign a bandwidth to clients that don't need to use it constantly. DAMA systems assign communication channels or circuits based on requests issued from user terminals to a network control system. When the circuit is no longer in use, the channels are then returned to the central pool for reuse by others.
And the FAP(fair access policy). 12megs? 24 megs? 32 megs? It varies depending on amount of users online. But no FAP between about midnight and 5am. Plus the Telesat FAP resets hourly.
The Spaceway3 KA band has a bucket system of a certain amount of megs data transfer and then you go to dialup speed. Bucket always refills at dialup speed til full again.
Check your speeds for a couple of months after you are installed.
And the TRIA on the end of your dish? They have many known failures, yet they want to charge for new replacement ones after the warranty has expired. What a scam.
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Wireless users
Here is the link to the Motorola Canopy site.
http://www.motorola.com/business/v/i...84 06b00aRCRD
And the link to the Support section with Knowledge base.
http://motorola2.motowi4solutions.com/support/
Motorola feedback page. Log complaints here.....
https://www.motorola.com/feedback.jsp
Wireless FAP policy. The quoted rates are 'Burst' speeds. And your actual speeds are 'Sustained' speeds. This 'Sustained' speed varies on amount of users per tower, and on the towers available bandwidth. Check your speeds for a couple of months after you are installed. Your location or tower may not allow the full speeds. And why pay for more than you can get.
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This clip from an article From a while back, to do with Telus blocking the website of striking workers. Censoring websites is illegal. We have a constitutional right to 'Freedom of Communication', and no one shall remove that right.
http://www.opennetinitiative.net/bulletins/010/ONI-010-telus.pdf
EDIT:: Fixed link.. http://opennet.net/bulletins/010
This poses questions as to whether the Canadian
Telecommunications Act has been followed to the letter. Section 36
of the Act states that, without the approval of the Canadian Radio-
Television and Telecommunications Commission, a "Canadian carrier
shall not control the content or influence the meaning or purpose of
telecommunications carried by it for the public," and Section 27(2) of
the Act prohibits a Canadian character, in providing a
telecommunications service, from "unjustly discriminat[ing] or
giv[ing] an undue or unreasonable preference toward any person,
including itself, or subject[ing] any person to an undue or
unreasonable disadvantage
http://xplornetsucks.blogspot.com/2008/04/accessing-xplornetsuckscom.html
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But please also remember EVDO. Which is cellular internet.
Rogers Portable Internet. Subject to slowly expanding areas....
http://www.rogers.com/web/content/internet-portable
Bell portable internet. Subject to slowly expanding areas....
http://www.bell.ca/shop/Sme.Sol.Inte...plug.Home.page
Cellular internet, antenna hack.
http://www.digitalhome.ca/forum/showthread.php?t=61999
New antenna. Post link.
http://www.digitalhome.ca/forum/show...5&postcount=35
Plus a summary post link.
http://www.digitalhome.ca/forum/show...&postcount=146
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Contact information for your federal government leaders. These elected officials keep turning a blind eye to your "High Speed Internet" problems. Or in some cases will reply back with 2 year old information and then ignore your reply to the outdated material.
http://www.canada.gc.ca/directories-repertoires/direct-eng.html
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Contact information for a new Canadian Government Telecommunications Complaints site. Kind of like the BBB. But Xplornet is not a "volunteer" member.
The Commissioner for Complaints for Telecommunications Services
http://www.ccts-cprst.ca/en/
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http://www.telesat.ca/
Satellite supplier of the Anik F2 and Anik F3. Ka band.
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Maritimes Better Business Bureau.
http://www.maritimeprovinces.bbb.org/WWWRoot/SitePage.aspx?site=156&id=25b5e336-b043-45c7-bf38-7630e2f7331a
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Contact the "Ad Standards Code". If you feel some type of advertising is fraudulent in any way.
http://adstandards.com/en/
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And the CRTC to just get the complaint numbers up in their files. Even though they do not give a crap about you and will tell you to go away forever.
http://www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E
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Contact information for Xplornets parent company exec's.
http://www.barrettcorp.com/contact.asp
Scott Mazerall. Customer Affairs Liaison ScottMa@Barrettxplore.com
Allison Lenehan. Chief Marketing Officer allisonl@barrettxplore.com
John Maduri - CEO Barrett Xplore johnm@barrettxplore.com Tel: 403-807-8000
Malcolm Barrett - Chairman Emeritus macb@barrettcorp.com Tel: 506-328-1221
Bill Barrett - Co-Chief Executive Officer billb@barrettcorp.com Tel: 506-328-1212
Ed Barrett - Co-Chief Executive Officer edb@barrettcorp.com Tel: 506-328-1224
Harold Reiter - President Barrett Corporation haroldr@barrettcorp.com Tel: 905-792-6053
Eddie Drganc - Vice President Customer Care
506-324-6689 EddieD@barrettxplore.com
• Billing inquiries - billing@xplornet.com
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Alternate DNS server settings. Put in your router or computer. If Xplornets DNS servers are not working fast enough for you.
208.67.222.222
208.67.220.220
From
http://www.opendns.com/
DNS server is the thing that tells your computer where the website that you want to go is. If a DNS server screws up(glitch)or blocks a site, you won't be able to go where you want to go.
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British Columbia Civil Liberties Association.. Please donate if you can.
http://bccla.org/
