Tuesday, November 6, 2007

So many customers and so many complaints about slow satellite service.

***********ARCHIVED POSTS************


Some complaint sites about Wildblue satellite internet. The other user on the Anik F2 satellite (run by http://www.telesat.ca/).


http://wildbluesucks.info/

http://wildblue-sucks.com/

http://www.wildbluescams.com/

http://www.complaintsboard.com/complaints/wildblue-communications-inc-c1920.html

What should be a good ping time on satellite? 800 ms is the best you can get(Maybe 650ms, but depending on how satellite system is set up). So why are ping times 'up to' 1800 ms? Various software on the system designed to add more customers on.
58 ms is a nice speed for wireline highspeed internet.
To see your ping times. In your computer click ..start..click run..type cmd ..type ping google.com ..Then see your ping times and average.
Check your internet speeds at http://www.testmy.net/tools/test/d_load.php

An interesting thought..... Xplornets contract says they do not guarantee service or upload or download speeds. Does that mean they could just stop the satellite portion of their service and still bill you the contract amount per month until your contract is up? Does Xplornet think this?. Contracts have flaws in them and it is all up to a provincial or federal judge to decide if portions of Xplornets contracts are legal or just a way to take your money and offer poor service in areas with many, many subscribers....Here is an example of an illegal contract in California to do with contracted, red light camera operators being paid a percentage of the amount of revenue they generate. It's illegal but not till someone goes to court in every county to stop it from happening...http://www.ocregister.com/opinion/cameras-private-light-1917123-city-revenue