Thursday, January 3, 2013

Updates



If the site xplornetsucks.com becomes null at any point in future history, keep your questions going at https://secure.dslreports.com/
There 2 satellite forums for your satellite of use. Oh you don't know what satellite you are on? What a bummer.
 Hughesnet:
 https://secure.dslreports.com/forum/hughes
ViaSat/Telesat:
 https://secure.dslreports.com/forum/wildblue
 All other posts can go to the 'Canadian broadband' forum:
 https://secure.dslreports.com/forum/canbroadband


Xplornet on Facebook:
For you Facebook users who love a canned response
https://www.facebook.com/Xplornet?filter=2
Would be real nice for the readers if you post what platform you are on. wireless. satellite(+name of it)
Some posts do get deleted from the Xplornet Facebook page.
*****As of May 27 2014, Xplornet has locked down their comment page to only registered Facebook users(maybe only open to Original Posters?).  What this does is prevent people who are not Facebook users from seeing the full complaints comment page in all its glory. Many companies on Facebook do this to cover up bad press/comments. All is well. Nothing to see here. Move along. Keep the blinders on, keep your mouth shut and stuff gum in your ears.
 Edit in July 2014: Now you can click 'posts to page'(lower down, on the left side) and it will open a popup window to see the posts.


Xplornet on Twitter:
https://twitter.com/Xplornet

Commissioner for complaints for telecommunications services:
https://www.ccts-cprst.ca/



Satellite tip:
Generally for Hughesnet: If you have the 'proxy' on(turbo page / web acceleration), turn it off in your modem.
If on, it can result in sites being not reachable.


DNS tip:
If you use Xplornet DNS and you see it is 192.168.*.* (where the two stars are actual numbers), That is a local IP number(not the internet) and can cause issues. Your computer expects a IP that is on the actual internet and may sit and wait for that local IP to respond, resulting in no webpage found.
Google DNS 8.8.8.8  ,  8.8.4.4  , providing Xplornet does not do DNS hijacking to remove your DNS preference.


Netflix tip.
In the Netflix site, there is a stream settings page.
 https://support.netflix.com/en/node/87
There is low, medium, high. Canada should be default at medium, as years ago, Netflix saw what shitty streams Canada had due to lots of throttling of the users connections by certain ISP's.
At low, this should drop your movie stream down to below 1GB per 2 hour movie.
https://support.netflix.com/en/node/306



Data Usage tracker tip:
There are 2 ways to measure your usage.
1: Only your data.
2: Your data, plus overhead.  So whats overhead? That is the ISP's data that is used to see that the modem is online and any updates pushed to it. The problem with measuring overhead is that sometimes the modem gets into a data loop of having connection issues. Then as it keeps calling for its mommy, that can result in extra data showing up on your data usage charts.
The way that you can see whats your data and whats the ISP overhead data, is by using your own data counter on your LAN(local area network ) side. A router with firmware like DD-wrt can do it, or if you only have one computer, a software solution.
With counting overhead, the ISP may also count the Internet pinging your modem. Denial of Service Attack is another name for it. Even with your shared IP address, depending on ISP traffic handling, it can cause the data tracker to show this pinging as usage from you.


Computer, internet capable speed, Tip:
When the call support center employee tells you, "the reason for your slow service is your computer", please ignore them.
A 15 year old computer can easily do the speeds that Xplornet offers. If you truly want to see your computers speed performance, take it to someone you know who has either DSL or Cable internet. Plug in and see how fast you can go. 
When they blame your router for problems, please ignore them. You are doing double NAT(network address translation) because of the way Xplornet assigns 1 IP address to hundreds of people at the same time(carrier grade NAT) on their wireless system and by the owners of the satellite system.   When an ISP puts up a list of 'compatible routers', there is problems with the way their network is setup. What you see and what your router sees of the network, is different. The router can freak out trying to control the traffic. The router firewall also keeps the ISP from probing your LAN(local area network) and seeing whats connected.




On this page:

*Updated information
-
*Consumer protection links
-
*Software links

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Xplornet wireless: Motorola unit: Is the old network which is slowly being replaced with,

Xplornet wireless: 4G network. Non-motorola units. Newest network.


Lets also explain something here.
'Wireless' is terrestrial(ground) based Internet that is delivered via towers.
'Satellite' is from satellites.
4G is a fancy term done by the communications industry to make people think a higher number is better than a lower number. And guess what? 5G is coming out this year. Doesn't mean much, as it is only the next generation of hardware or software or firmware or looky shiny here my money for that pretty thingy.



Xplornet is listed with the actual satellite owners here, as Xplornet has only purchased Canadian capacity from those owners.


Low bandwidth capacity satellites:

Xplornet/Hughesnet KU band: Leased satellites(various ages and issues) using modem units of HN7000.
Hughesnet has slowly been removing users off of these satellites to the newer ones. As the leased KU satellites are more expensive per user.


Above low bandwidth but below medium bandwidth capacity satellites:

Xplornet/Telesat KA band: Satellite Anik F2(2004) , Anik F3(2007): is the older satellite network. Surfbeam Blue modems.


Medium bandwidth capacity satellite:

Xplornet/Hughesnet KA band: Satellite Spaceway3(2007). HN9000 modems.



High bandwidth capacity satellites:

Xplornet/Viasat KA band: Satellite Viasat 1(2011). Surfbeam Black modems.
http://www.satlaunch.net/2011/09/viasat-1-coveragefootprint-maps.html

Xplornet/Hughesnet  KA band: Satellite Echostar 17(2012). HT1000 modems.
http://www.satstar.net/satellites/echo17.html

HT1000 access settings page.
 http://www.systemcontrolcenter.com/
There is 'web acceleration'(proxy) that can be turned off(faint 'I') to avoid issues with pages that refuse to load at times due to those mystical trolls living in your satellite modem eating your packets.

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Latency. Also known as lag.
Latency on the satellites starts at 700ms.
Latency on wireless... Lets say start at 100ms and 300ms on a bad connection. A consideration for testing lag on wireless is pinging the tower for testing your initial latency.
The frequency that you are using for wireless is a consideration due to the overused 2.4Ghz being an open/unlicensed frequency. Using the licensed frequency will be better to reduce interference.
On both transmission methods your latency will climb higher depending on various issues, such as not enough capacity at the wireless-tower/back-haul or satellite spot-beam/ground-station.

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NAT(network address translation).
Is the IP number you see on your computer a real internet IP that only you are using?
A bad thing is where the ISP will create a NAT on the tower or satellite ground base where a multitude of users will share one public IP address. This results in 'double NAT', meaning some things won't work properly.

Check your IP address:
http://network-tools.com/
The issue is it will show your public IP address, but it won't show if you are on a private LAN of the ISP(double NAT).
Other than calling into the ISP script support(read the screen or be fired), you can probe, what should be an open port, on your supposed public IP address and if no proper response, you are double NATted.
GRC "Shields up!" testing.
https://www.grc.com/default.htm
It is a quick way to probe your router or computer from the internet. Multiple ports can be probed.
If you are double natted, the ISP will intercept the probes before reaching you, so unless your local machine or router has logs to see if the probe hit you, you are screwed.


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Hughesnet Echostar 17 and ViaSat 1 only cover high population areas. Generally the east and west coasts, some of the Prairies, leaving a gap in the mid-section of North America. The older KA band satellites will have their user numbers slowly reduced for added capacity and offering of higher speeds. Users would be transfered to the newer satellites based on coverage and the customers willingness to transfer. Hey new hardware and new contract of some term, oh crap.


People in the north of Canada? Yea, you are kinda screwed until someone comes up with another method to get you faster speeds and more bandwidth availability. Panic set in when the Anik F2 that serves you had a bad software update a year ago. Lots of ideas have been put forth but they take time and money so wait and wait and wait.

Next high capacity satellite sometime around maybe possibly 3 years from this posting.
ViaSat2 for mid 2016 launch.
 http://www.viasat.com/news/viasat-announces-next-generation-broadband-satellite
Those satellites hopefully will be full North America coverage. Until then, hopeful that there is no failures since there is no backups to them.
Anik F2 replacement around after 2020.


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People seem to be enjoying the newer systems(wireless and satellite). Your mileage may vary and please ensure your Rights are protected when dealing with all sorts of companies that tend to treat the subscribers(especially ones in a contract) as nothing more than a cash cow.


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Write a review of your service, good or bad, at DSLreports.
 https://secure.dslreports.com/reviewit

We love details in a review. Call for installation. Installation. How good the service was for the first two months. Any accidents where money left your bank account by some strange error, be it extra install fees or a computer glitch. How call support is. Oh yes, 'call support'. Please don't call it tech support. Many companies front line defense is people who read a script. Real 'tech support' is people who don't deal with customers unless needed due to major issues. Also known as 'escalating'.


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Ensure twice monthly that the monthly payments taken out of your bank account or credit card are valid withdrawals for the agreed amount.
?????Why you no check your money is being properly used?????


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Call support at companies is not your friend. They read a standard script. Some companies have better trained support agents. Anything technical may cause brain freeze to a support agent. Enjoy being hung-up on. Start all over again as the last agent left no notes on your account. Or the note says you were mean for stating your Rights and your refusing to be abused.


Sheeple run away when confronted by the dogs of call support.


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That contract you signed for a set term?
.....Any company.....
Validity of every portion may not be true.
Even the portion that says if part of it is invalid then the validity of the rest is not made invalid. 
Contract is very favorable to the company and unfavorable to the consumer.
Prices, package details,  are not supposed to change during term of contract. Changes by the company without explicit approval by the customer would result in contract being voided without penalty.
Oh you thought that it is no problem to get your monthly bandwidth usage chopped in half and still be under contract???  Company complains by saying that no monthly bandwidth was mentioned in the contract, but hey, screw you huh..
Need a faster package? Oh the company was so nice to allow you to get it changed without extending your contract. How sweet of them.

The only time a termination fee would be allowed for a change of contract terms during contract resulting in termination, would be a subsidized product(cell phone or bonus product) which would have a monthly pro-rated fee that would be reimbursed. A $300 product would be a $150 dollar pay out at half of a contract term.

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Arbitration is a very manipulative clause that a company puts in to discourage a customer from realizing that an arbitration clause is a fake.
You can sue.
You can sue.
Arbitrator should never be an employee of the company.
Why should you pay many dollars to an arbitrator for a resolution that is not proper for the situation.
Might as well get mugged.
Or burn your money and continue to suffer in silence.
Using the courts is your Right. You can get court costs on top of your settlement. Do not be afraid of the companies lawyers who keep waving a contract in your face that could be declared void.
You lightly poop yourself when the lawyers say they will charge you thousands of dollars for losing against their legalize. You claim 'monetary hardship' and lawyers lightly poop instead, as the Judge restricts costs. After all, you did have a valid case and are not a troll.
Oh you won? Nice. Lawyer didn't show up. Cost too much to even get a local lawyer. Or the lawyer showed up and you easily won.
Did you believe someone who said that the case had to be held near the home office somewhere in Canada? Your service is where you live, so is the court for that service dispute. Service not guaranteed.... Damn it!.

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Your service agreement said that "we don't guarantee service". Wow, you got a contract that says you have to pay money even when the service is either barely usable or completely dead.
??Signed a Contract?? Sure you did. Wink. wink. 'By using the service you are now in contract term that someone supposedly had you sign and....'. ?What contract?. What term is is is um, who put you in a 3 year contract anyways??? You agreed to $yadayada per month and an install fee of $yadayada, but no one ever mentioned contract term length. Damn you reading and comprehension skills!!!!
'By using the service, you are now abiding by terms of service'. ??!?!Whar terms of service??!?!?!?


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Do not be afraid of collection agencies. Oh noes, they called and said they will bankrupt you and ruin your credit history. Oh noes....
Why yes there are rules and legal protections from manipulative collection agents.
You can even make a few bucks when they repeatedly call your work and spew all sorts of 'private' information to your co-workers or boss about how you are a deadbeat, Or maybe they left a message on your answering machine or with your room-mate. Whoooppsy, privacy laws violated...


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Consumer protection agencies by Province:


Commissioner for complaints for telecommunications services:
http://www.ccts-cprst.ca/


Ontario ministry of consumer services:
http://www.sse.gov.on.ca/mcs/en/pages/default.aspx

Ontario ministry: Dealing with collection agencies:
http://www.sse.gov.on.ca/mcs/en/Pages/Personal_Finance_Collection_Agency_Rights.aspx

Service Alberta: Consumer information:
http://www.servicealberta.gov.ab.ca/Consumer_Info.cfm

New Brunswick consumer laws:
 http://www2.gnb.ca/content/gnb/en/services/services_renderer.200559.Consumer_Law__in_New_Brunswick_%28PLEIS%29.html

http://laws.gnb.ca/en/showdoc/cs/C-18.1

British Columbia consumer protection:
http://consumerprotectionbc.ca/index.php

Saskatchewan consumer protection:
http://www.justice.gov.sk.ca/cpb

Manitoba consumer protection:
http://www.gov.mb.ca/cca/cpo/

Quebec consumer protection:
http://www4.gouv.qc.ca/FR/Portail/Citoyens/Evenements/consommateur-renseignement-plainte/Pages/accueil.aspx

Newfoundland/Labrador consumer protection:
http://www.servicenl.gov.nl.ca/consumer/

Nova Scotia consumer protection:
http://www.gov.ns.ca/snsmr/access/individuals/consumer-awareness.asp

Prince Edward Island consumer protection act:
http://www.gov.pe.ca/jps/index.php3?number=1006678&lang=E

Yukon consumer protection:
http://www.community.gov.yk.ca/consumer/cp.html

These two are a bit sparse in data....
North West Territories consumer protection:
http://www.maca.gov.nt.ca/?page_id=504

Nunavut consumer protection:
http://www.justice.gov.nu.ca/apps/authoring/dspPage.aspx?page=CURRENT+CONSOLIDATIONS+OF+ACTS+AND+REGULATIONS&letter=C


Privacy Rights commissioner:
http://www.priv.gc.ca/index_e.asp


Ad Standards of Canada:
http://adstandards.com/en/
A problem with complaints made to the Ad Standards, is companies can avoid being named if they instantly correct the issue, which leads to a company looking like it never ever breaks any advertising rules.


All things Internet, general specifics of the law and the abuse from billionaires and their government servants that spew out against the people of the land every day.
Michael Geist:
http://www.michaelgeist.ca/


Open Media: things you won't see in the media that is owned by the Internet companies:
http://openmedia.ca/


DSLreports: Various news articles and many forums on all sorts of subjects.
https://secure.dslreports.com/


------------------------------------------

You never have to provide your Social Insurance number to anyone, except for government services(not a contractor) or for an interest generating bank account.
A company can ask for it, but can not deny you service when you refuse.
Identity theft runs rampant in the U.S.A. because of silly rules that make people provide their Social Security number to oh so many companies(electric company, natural gas) for service.

Do not provide a photocopy of your Passport. That is only for border crossing.
Do not provide a copy of your driver license. That is only for driving. If you must, blank out important parts(picture, number). There are companies who will photocopy it and keep that copy for identification, but thefts happen by thieves or employees.

----------------------------------------

As a generic bit of legalize, for when you sign a contract that is 99% in favor of the company and only 1% in your favor.
Contracts are to be mutual agreements that allow for both parties to be equal. But unfortunately many service contracts are written in a way to lock in the client for a set term with a large contract cancellation penalty and it punishes the client for the failures of service of the corporation.

http://legal-dictionary.thefreedictionary.com/contract+of+adhesion
adhesion contract (contract of adhesion) n. a contract (often a signed form) so imbalanced in favor of one party over the other that there is a strong implication it was not freely bargained. Example: a rich landlord dealing with a poor tenant who has no choice and must accept all terms of a lease, no matter how restrictive or burdensome, since the tenant cannot afford to move. An adhesion contract can give the little guy the opportunity to claim in court that the contract with the big shot is invalid. This doctrine should be used and applied more often, but the same big guy-little guy inequity may apply in the ability to afford a trial or find and pay a resourceful lawyer. 


9) In most states, if a contract of adhesion (meaning a "take-it-or-leave-it" contract drafted by the more powerful party) would serve as an exculpatory clause (meaning a contract term that would deny the weaker party any effective means of vindicating its legal rights), then the contract (or at least the term that renders it exculpatory) is unconscionable.


Defined:
Hey, do you want a cheap internet install? Well sign this long term contract with a reduced install/setup fee, with still no guarantee of specified quality's of service for the contract term.
But hey, you could always stay on dialup and be a second class citizen. So take it or be a lesser human. 


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Software: some free, some with pay versions, some with trial versions on top of the free version:

Avast anti-virus:
http://www.avast.com/free-antivirus-download
In the settings: uncheck 'voice', otherwise when an alert happens and your speakers are loud, you will poop in shock at the noise.
uncheck: cloud based services. uncheck: community... if you want.

Comodo Firewall: installer has trial version of anti-virus, etc. you can choose to only install the firewall:
http://personalfirewall.comodo.com/


FoxIt PDF reader:
http://www.foxitsoftware.com/Secure_PDF_Reader/

Malwarebytes:
http://www.malwarebytes.org/


SpyBot search and destroy(version 1.6):
http://www.safer-networking.org/mirrors16/
Perfect for those using Internet Explorer.


Firefox browser:
https://www.mozilla.org/en-US/


Thunderbird email client:
https://www.mozilla.org/en-US/thunderbird/


Firefox , Thunderbird extensions:
https://addons.mozilla.org/en-US/firefox/


Opera browser:
http://www.opera.com/
Full version.
Please be aware that another version is the Opera 'mini browser' and it is done via a proxy server to compress your incoming data to deal with slower Internet speeds or bandwidth data caps. Any encrypted traffic that you do is not from client to website to client. The data stops at the proxy and is opened(not encrypted) for compression before being encrypted again. And is not recommended for secure encrypted communications.


Open office, Libre version:
https://www.libreoffice.org/
Should be able to open all or most types of document files along with saving in various file formats.


Google Gmail account without the extras of Google plus:
https://mail.google.com
After signing up for the account, go into your settings manager and delete the Google+ profile.
Gmail help section:
https://support.google.com/mail/?hl=en


Songbird online radio player:
http://getsongbird.com/desktop/
With menus of all sorts of online radio stations.



Two web camera programs:
http://www.ispyconnect.com/
Ispy has video recording capabilities but no remote monitoring without going through the makers website(free registration).

http://www.yawcam.com/
Yawcam takes still images and can be remotely monitored via its built in server. The web access portion of the program can be password protected or open.

To gain access to your Webcam without having to type in your possibly changing IP address:
http://www.no-ip.com/
A dynamic DNS service that your router or the companies software on the host computer will tell it what your IP address is. You can name your connection with a webname and point it at the particular port that your webcam is on.
A free service(log in once a month) or paid for.
If your IP address is not visible from the Internet to your machine, you will need a static IP address.


VLC media player:
http://www.videolan.org/
An alternative music and video player.


WiFi scanner:
http://www.metageek.net/products/inssider/
This program helps you to scan your local area for WiFi that may be interfering with your own signals. You need a wireless stick for your desktop if it does not have one and preferably a 6 foot long usb extension cable to get a clear signal. A laptop wireless can use it as is. There is also an app for Android.


Linux Mint operating system:
http://www.linuxmint.com/index.php
Linux.


Ubuntu operating system:
http://www.ubuntu.com/ 
Linux.


CPUid hardware monitor:
http://www.cpuid.com/softwares/hwmonitor.html
Used to view various monitoring sensors in your computer.


GIMP(gnu Image Manipulation program):
http://www.gimp.org/
Like photoshop but free.


Wireshark:
https://www.wireshark.org/
A tool to see what is happening on your Internet connection in terms of traffic. Study the help files for help to learn how to use it.


HDtune(free version 2.55):
http://www.hdtune.com/download.html
Help to determine future hardware failure of your hard drives. Note that the program will reset your power options when run(sleep time and require a password). You then change them back.


Oracle Virtual Machine:
https://www.virtualbox.org/
This program allows you to run another operating system inside of your operating system, in its own window. Useful for testing out alternate operating systems like the various incarnations of Linux. Recommended computer hardware would be a dual core CPU(2.4Ghz minimum) along with at least  4GB of ram. It shares your existing hardware so you don't want to run out of resources, otherwise a big crash may happen.



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Friday, March 30, 2012

a journey from dialup to satellite and then future

Interesting 5 part article on a tech writers journey from dial up in a rural area in New Mexico, to a faster data speed(600ms ping as a minimum and a 25GB cap) on the ViaSat 1 satellite connection.


http://news.cnet.com/8301-17938_105-57395500-1/bringing-broadband-to-the-boonies-the-odyssey-begins/

http://news.cnet.com/8301-17938_105-57401255-1/bringing-broadband-to-the-boonies-part-2-dsls-dark-side/

http://news.cnet.com/8301-17938_105-57405223-1/bringing-broadband-to-the-boonies-part-3-fibers-not-free/


http://news.cnet.com/8301-17938_105-57405731-1/in-rural-new-mexico-no-3g-for-me/

http://news.cnet.com/8301-17938_105-57406436-1/at-last-broadband-in-the-boonies-but-at-a-price/


On the last article, a comment from someone in Canada, who does not seem to realize that the new satellite(ViaSat1) that just got put up a couple of months ago is the same one he thinks was put up by Canada:

I believe Canada through up an internet satalite a couple of months ago with another one soon to follow. I don't like the cost or the cap. But it's sure worth inquiring. 7 MBS is fantastic .

The satellite the person is referring to is the ViaSat 1 of the ViaSat company. Number two to be launched is the Hughesnet Jupiter 1(also known as: SpaceWay 4/EchoStar 17). Even the Anik F2 and Anik F3 is owned by Telesat.
Xplornet only purchased the Canadian bandwidth capacity of the ViaSat 1 and the Hughesnet Jupiter 1 and does not own any satellites. It does seem to be a common misperception by Canadian tech reporters who do not realize who owns what. Even the Internet Fiber lines in the ground is owned by various companies who then rent capacity to other companies who are at the consumer ISP level. I do not know who owns the Canadian based NOC's/gateways for the new satellites, but as with the tech support for the backhaul portion of the satellite itself, is Hughesnet or Viasat would be the head support agents for major issues, along with load balancing.



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Sunday, January 8, 2012

Thursday, December 15, 2011

version 1 portable internet goes bye

Lets once again thank greed for removing an affordable choice for remote areas Internet. Call up Ottawa and your corrupt Canadian government and rake their ass's over the coals for moving Canada further into the grave of slow and expensive Internet choices. Better yet though, Stampede Ottawa and demand answers as to why the Canadian government allows crap like this to happen. And don't take" free market" for an answer. Lobbyists tell the government what to do(also known as 1%'ers). Former Telco and Cableco executives run the CRTC and are not 100% willing to put a stop to crappy service that is only excused by "up to" bull shit.

Rogers shutting down portable Internet(Inukshuk) as of march 2012. Will Bell possibly follow depending on whatever excuse to continue at customer affordable levels(a post in the dsl reports link says Bell also shutting down Inukshuk). Or since 1/2 their competition just disappeared, will prices go up while GB's of use per month go down?
A glimmer of hope is the newer rogers(and others) LTE network, bla freaking bla. Might as well put your rural home up for sale and move into the big city. If you can sell it that is. New buyers want 'high speed Internet' as a priority for a new home. Oh wait a minute... People want high speed Internet, plus a high cap on the monthly/daily/hourly bandwidth limit.

https://secure.dslreports.com/forum/r26649253-Rogers-shutting-down-Portable-Internet-service

Another thread............
https://secure.dslreports.com/forum/r26648806-Rogers-and-possibly-Bell-shutting-down-Portable-outdoor

http://www.digitalhome.ca/2011/12/rogers-shutting-down-portable-internet-service-and-moving-users-to-more-expensive-3g-service/
In a letter to customers this week, Rogers has announced it will be discontinuing its Portable Internet service on March 1, 2012.


Might as well add the instant media sound bite from those Billionaires that like taking your money and then flinging poo back at the consumers in reply: "Shutting down of the Inukshuk system will obviously be blamed on aging and failing hardware at the towers".
So why no maintenance and upgrades to keep system in good working order for years? Consumers get f*cked hard up the anus again.


***************************************************************************

Xplornets new satellite plans for the new ViaSat1 of ViaSats that should be up and running for consumer use by February.
http://www.xplornet.com/SatPlans.aspx

ViaSat1 satellite coverage. Well at least the map shows more coverage in Canada than earlier data, now just need enough people to get off of the Anik F2 and move to the ViaSat1 in order to free up some bandwidth for the Anik F2.. Edit: Is the Prairies coverage the upgraded spot beams on the older Anik F2? Apparently viasat1 does cover you along with spotty echostar17 coverage. You need to be aware of what satellite you are being put on, for your own technical support. National coverage map of viasat1 and echostar17. http://www.xplornet.com/media/2587490/national-canada-map-test.jpg
http://www.xplornet.com/4GSatCoverage.aspx
Eastern half of BC covered to far western Manitoba. Then southern Ontario to southern of east quebec. North west New Brunswick covered.

And how fast can you burn through that tiny consumer monthly limit at 5Mbps speeds? Well don't think that you can be YouTubing and NetFlixing to your hearts content. A 5Mbps speed can easily do over 100GB's per month. That is without filesharing at all.

U.S. spot beam maps....
http://highspeedinternetnow.com/wildblues-12-mbps-coverage-map

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A discussion on the new pricing of Wildblues data/speed packages. Some interesting things about how the AnikF2 speeds are going to be increased, but people possibly needing new hardware(modem/dish) to get those speeds.
https://secure.dslreports.com/forum/r26644227-New-qData-Allowanceq-packages


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CRTC complaint page...
http://www.crtc.gc.ca/rapidsccm/register.asp?lang=e

Commissioner for complaints for telecommunications services.
http://www.ccts-cprst.ca/


Open Media
http://openmedia.ca/

http://openmedia.ca/blog/lobbyists-behind-warrantless-online-spying
Warrantless spying on all your Internet data. What a Republican thing to do by Canada's Republican Prime Minister(also known as George W. Bush's servant).
DPI(Deep packet inspection) can easily harvest all your unencrypted data to see what you are doing online, or just to harvest data to be resold for profit by the ISP(note disclaimers by the ISP of 'not selling personal data', which only leaves 'aggregated data'(called 'non-personal', but can be traced back to individuals)..

Internet censorship(Great Firewall of America and Canada) continues to be pushed by private companies that are failing due to antique business models.
https://secure.dslreports.com/shownews/Internet-Inventors-Warn-of-SOPA-Stupidity-117455


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A final note.... Ask your politician where the hell all that broadband build money went too. Whether government gave out money or whether the Internet provider said they spent billions, when they really only spent ???. Did the government give grant money to a big company, resulting in a quality small company being devastated or wiped out?


HTTPS: extension(add-on) for FireFox to encrypt your data streams, based on sites that have encryption. Notation of it will seem slow for satellite users and oversubscribed systems with high LAG. Notice some of the links in this post: encrypted links.
https://www.eff.org/https-everywhere

FireFox web browser.
https://www.mozilla.org/



Monday, October 17, 2011

internet satellites and the future

Very important to have backup satellites for your Internet connection. As a new generation of higher speed(same lag) satellites get put up, you need a backup, that uses the same hardware at the user terminal.

https://secure.dslreports.com/forum/r26302400-general-Tooway-KA-Band-Read-
The European "Too-Way" ViaSat1 user terminal should be the same as the North American terminals. A notation is about there being only one send and receive cable(instead of two). The European model also has a self install feature(maybe a hand held unit, along with a user interface in the modem) which would probably be not allowed in North America(government regulations against self install, but a user interface in the modem would be allowed for tweaking).


http://www.spacenews.com/satellite_telecom/111014-hughes-viasat-order-sats.html
Satellite broadband providers ViaSat and Hughes expect to purchase big Ka-band satellites within the next year to back up and expand their existing and soon-to-be-deployed capacity, the two companies’ chief executives said Oct. 13. Hughes’ priority for a second model of its Jupiter satellite now under construction appears to be to duplicate its North American success in Brazil, India or China. ViaSat’s expected order of a ViaSat 2 spacecraft would provide in-orbit backup for the company’s North American business


The interesting part in the article has to due with 'propitiatory hardware' or 'patents' and that's bullshit. Patents are destroying future innovation in the World. It's one thing to create a product and be given a certain short time frame for profit on that creation, but there are companies out there that are using very vague wording to prevent competition, via patents.

Even Apple is suing Samsung out of the Tablet markets, as the Apple tablet is black with a glass screen and the Samsung tablet is black with a glass screen. And so is every other Tablet as well. There are many products out there that the only difference is the makers brand name on the product. There are products that are 100% the same, except the maker sold labeling rights to a discounter of the product.


Dankberg said intellectual property rights over the ViaSat-2 satellite’s design will be a focus of the contract. ViaSat had voiced suspicions that Hughes’ Jupiter spacecraft bore too close a resemblance to ViaSat-1, which Dankberg said the company designed pretty much on its own.
“We feel like some of the IP [intellectual property] around our first satellite wasn’t protected as well as it should have been,” he said. “This time we’re going to do better.”
Space Systems/Loral, prime contractor for ViaSat-1 and Jupiter, strongly denied that it had taken ViaSat proprietary technology to build Jupiter.
Dankberg said that in addition to patents over high-throughput Ka-band satellites that ViaSat expects to register, the company will take extra care in structuring its ViaSat-2 contract to assure that no technology slips away.









Thursday, October 6, 2011

anik f2 glitch

The anik f2 satellite had a glitch(solar flare? or Software glitch?), that stopped all communications on it. Service restored several hours later. Edit: Software issue. http://www.ctv.ca/CTVNews/Canada/20111007/communications-satellite-telesat-111007/
Telesat says a software error that occurred during a routine manoeuvre triggered its Anik F2 satellite to shut down, causing many Canadians to lose communications for much of Thursday.

http://www.cbc.ca/news/canada/north/story/2011/10/06/north-satellite-phone-outage.html

http://netnewsledger.com/2011/10/06/anik-f2-satellite-anomaly-causing-service-disruptions/


http://www.digitalhome.ca/forum/showthread.php?t=146496


https://secure.dslreports.com/forum/r26399762-Anik-F2-down


Telesat PDF
http://www.telesat.com/sites/default/files/telesat/files/news/Anik_F2_Anomaly_Press_Release_FINAL.pdf
TELESAT’S ANIK F2 SATELLITE EXPERIENCES ANOMALY

OTTAWA, CANADA, October 6, 2011 – Today at approximately 06:36 EDT Telesat’s Anik F2 satellite experienced a technical anomaly that resulted in loss of satellite services to its customers. Telesat is in control of the satellite and all indications are that it is healthy and can be returned to service. Telesat is now undertaking to return the satellite to normal operations and is working with its customers on Anik F2 to restore traffic in an orderly manner and minimize the impact to their networks. Anik F2 supports a variety of services in Canada and the United States, all of which are affected by the satellite anomaly.









Saturday, August 6, 2011

search engine hijacking

A report came out about how some ISP's in North America are tapping into people search engine(google, etc.) searches, by rerouting of traffic through a proxy to be able to easily see what the user is searching for. Or even possibly modifying the search returned results.
DPI(deep packet inspection) could also tap into people searches if set up just right.
Some ISP's use DNS redirection to force their customers to go to a 'ISP sanctioned' search engine, when the user mistypes a name for a website in their browser(also called a 'search helper', instead of DNS hijack). 'Sanctioned' meaning that the ISP gets paid by the search engine site, to force the customers away from Freedom of Choice(Freedom of Communication via Constitutional Rights).


https://www.eff.org/deeplinks/2011/07/widespread-search-hijacking-in-the-us
Earlier this year, two research papers reported the observation of strange phenomena in the Domain Name System (DNS) at several US ISPs. On these ISPs' networks, some or all traffic to major search engines, including Bing, Yahoo! and (sometimes) Google, is being directed to mysterious third party proxies.

These proxies collect the users' web searches and the corresponding search results, mostly forwarding them to and from the intended search engines. This allows Paxfire and/or the ISPs to directly monitor all searches made by the ISPs' customers and build up corresponding profiles, a process on which Paxfire holds a patent. It also puts Paxfire in a position to modify the underlying traffic if it decides to.


http://arstechnica.com/tech-policy/news/2011/08/small-isps-turn-to-malicious-dns-servers-to-make-extra-cash.ars

Nearly 2 percent of all US Internet users suffer from "malicious" domain name system (DNS) servers that don't properly turn website names like google.com into the IP addresses computers need to communicate on the 'Net. And, to make matters worse, the problem isn't caused by hackers or malware, but by the local ISPs people pay for access to the Internet.
Though the 2 percent number might sound low, it's astonishingly high for a core Internet function, as is clear from the fact that no other country—apart from Haiti—sees more than 0.17 percent malicious DNS servers. What has gone wrong in America?
According to researchers from Microsoft and from the Polytechnic Institute of NYU, the malicious DNS servers exist to make a little extra cash for Internet providers.




If you use FireFox, you can encrypt many of your search engine searches(on Google), as well as some websites that support encryption over the entire or part of the site. (Noting that with a slower internet connection, your speeds will slowdown, during encryption).

Encryption extension for firefox.
https://www.eff.org/https-everywhere

FireFox browser.
https://www.mozilla.org/

FireFox add-ons(extensions).
https://addons.mozilla.org/en-US/firefox/?browse=featured

Adblock plus(and subscriptions). You can whitelist sites to always allow ad's. As some sites may have an Ad before a video, and depending on Ad blocking rule sets, is the video may not play without the Ad being allowed(white listed).
https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

FlashBlock(blocks flash ad's and videos). Note that with some sites for video's, is there is a flash based cookie(you may see a flash icon in the top left of the page during blocking), that if it does not load, is the video will not play. You can white list a site to be able to always allow flash.
https://addons.mozilla.org/en-US/firefox/addon/flashblock/


Encrypted Google search. (Note that some Google buttons may not be there for other things).
https://encrypted.google.com/

Encrypted Google news.(U.S. version).
https://news.google.com/news?ned=us

Note that with the Google searches/news, is that once you click a link to a site, the Google encryption stops.



Alternative DNS IP's. Noting that some ISP's will force the ISP's DNS to be dominant, via the Modem firmware or some form of DNS hijacking(hacking of the user data streams).

Open DNS. https://www.opendns.com/
208.67.222.222
208.67.220.220

Google DNS. https://code.google.com/speed/public-dns/
8.8.8.8
8.8.4.4

Put DNS numbers in your computer or router.



PingPlotter freeware. Use to see the path that your traffic takes to it's destination.
http://www.pingplotter.com/freeware.html



Also noted is some ISP's have used DNS to block websites. An example is where an ISP redirects a user from various 'speed test' site's, in order to redirect the users to the ISP's own speed test site, in order to cover up ISP congestion issues with the ISP's connection to the Internet. It's a crime to redirect or block sites without a legally justified 'open' court order. 'Secret courts' are a pain in the Constitutional ass of the World.
An ISP could even prioritize speeds(fraud), when it see's the user is on a speed testing site.

And DPI(deep packet inspection) could also harvest various user data(log data of certain sites during the website visit, or just log the sites visited), if someone at the ISP were inclined to be a criminal. Not that users would even notice their data being harvested. It's how governments collect the data on users, from the users ISP's.